I WOULD LIKE TO WARN YOU TO REFRAIN FROM GETTING THIS TYPE OF ELEVATORS. (VF2000 SERIES FRANCE) CURRENTLY WE HAVE SO MUCH PROBLEMS AFTER USING THE ELEVATORS FOR THE PAST 14 MONTHS. MAINLY ON DOORS AND CONTACT POINTS REGARDING SAFETY. WE HAD 2 INCIDENTS WHERE WE PULLED OUT PEOPLE INSIDE AND MOST OF THE TIME IT GETS STUCK. I WANT TO RETURN THE ELEVATOR TO OTIS BECAUSE OF ITS DEFECTS BUT DO NOT KNOW IF IT IS POSSIBLE. UNTIL NOW OTIS HAVE BEEN FIXING THE UNITS BUT STILL WE HAVE MALFUNCTION 2X A MONTH OR MORE FOR THE LAST 14 MONTHS. WHERE CAN I GO TO COMPLAIN ABOUT THIS TYPE OF ELEVATORS OTHER THAN OTIS? I AM CONCERNED FOR THE SAFETY OF MY TENANTS. HELP!!!!!!!!!!!!!!

-- Mr. Rolando Garcia (richville@access.net.ph), December 21, 1999

Answers

you don't state the defects. In my experience tenants cause 30% of break downs

-- englishbeds.com (itsallthesame@freeserve.co.uk), March 09, 2001.