A quote taken from a 'Guide for Lenders' summerising part of the act:

Compensation – An individual has the ability to enforce rights in various ways, the most effective being a claim for compensation. The grounds on which compensation can be claimed have been significantly extended under the new Act. Compensation can be awarded for any breach of the Act which has caused damage to the individual and ‘damage’ is widely construed to cover loss of profits, earnings and reputation as well as pain and suffering.

-- Matt (Mattyc@ntlworld.com), December 04, 2000