hi,

i ordered a front fender and a rear hugger at www.casoli.co.uk for my F4 (2000) 6 weeks ago. 2 weeks ago my credit card was charged with the correct sum (incl. VAT). but i'm still waiting for the parts to complete the bike. and i'm waiting for my e-mails to be replied from casoli (no answers yet). has anybody of you (bad or good) experieces with ordering parts at casoli.co.uk? thank you for your help. peter

ps: please excuse my bad english, i'm from germany.....

-- Peter (1664-125@onlinehome.de), December 02, 2003

Answers

I have used them on several occasions and I have to say my experience has been very good They have delivered on time and when I had a fault on some carbon fibre they sent it by return so I have only praise for them (no doubt others may dissagree) regards Les Ihre Englisch ist sehr gut!!

-- Les Spragg (zen22731@zen.co.uk), December 02, 2003.

hi les,

thanks a lot! now i hope to make the same experience as you did. i keep you informed. tomorrow i will try to phone them and ask where my parts are....

thanks again and cu peter

-- Peter (1664-125@onlinehome.de), December 02, 2003.

Peter,

I have had quite a few bits from Casoli over the last year & have also found them to be OK with no problems.

Tried a couple of time to communicate by E Mail but I must admit replies are a bit slow so tend to use the phone.

Good luck.

Tony.

-- Tony Hilson (thilson@talk21.com), December 03, 2003.

hi tony,

thank you too :-) today a friend of mine reached someone at casoli's on the phone. she was told that there had been trouble with the painter (i ordered the front fender painted red/silver) but today the parts would be shipped with UPS to germany. i hope now that the long part of waiting is over... what i cannot understand is that they do not answer mails. what do you call that in english: customers care??? if the parts are as good as they look on casolis website, everything is ok for me. so thanks again for your answer and always good riding with your bike!

-- Peter (1664-125@onlinehome.de), December 03, 2003.

Peter,

Don't be surprise if the fender came with the colors reversed. Jeez, with just silver and red, there is a 50/50 chance of getting it right and they still manage to mess it up sometime. Casoli blamed it on the painter but with this kind of incompetency, I blame Casoli for not having the quality control that we come to expect from good vendor.

With that said, the quality for paint was quite good for the parts that I bought.

-- David (Archille@hotmail.com), December 03, 2003.

I've recently ordered a few carbon bits, hugger, front fender, key gaurd and a new screen. everything was great apart from the key gaurd, this took me about 4 hours to fit, lots of time spent with my drimmel grinding down the bits that did'nt fit. Apart from this all else was great and will carry on buying bits from them....once I saved some more money that is !

-- Carl (carlstatham@supanet.com), December 04, 2003.